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The shortened ski season prompted many season pass holders to asking refunds for missed days at the mountain.
One of the nigh pop flavour pass providers, Vail Resorts, announced information technology would effect credit refunds to all 2019/20 Ballsy Laissez passer holders.
The refunds range from a minimum of 20% of the pass cost on upwardly to 80% depending on how many days information technology was used, and the credits are eligible to be used on future pass purchases.
With the end of the 2019/twenty ski season disrupted due to the COVID-xix pandemic, Vail Resorts knows its Epic Pass holders aren't happy about missing valuable spring skiing days. As many clamored for refunds and cashback, the company responded past announcing a programme that would let pass holders to apply redeemable credits on future passes.
"Passholders were and so disappointed that Vail's resorts closed when they did, and then were nosotros," Vail Resorts director of communications, Johanna Muscente, told Business Insider. "With this plan, nosotros wanted to address last season, and as well provide assurance for next season."
What is the Epic Pass?
Vail Resort's Epic Pass is a multi-mountain season pass that allows skiers and snowboarders access to the company'south roster of resorts. The pass is available in the following three tiers:
Epic Laissez passer ($979):Unlimited and unrestricted access to resorts like Vail and Breckenridge in Colorado, Stowe in Vermont, Stevens Pass in Washington, and Whistler-Blackcomb in British Columbia, among many others. Also includes limited days of skiing at resorts such every bit Telluride in Colorado and Sun Valley in Idaho.
Epic Local Pass ($729):Unlimited and unrestricted access to a smaller listing of resorts and has some holiday restrictions.
Epic Twenty-four hours Laissez passer ($109):Flexible solar day pass that allows you to choose which days you'd like to ski and offers discounts of up to 50% off, depending on the resort.
How to get the Epic Laissez passer refund
Vail'southward announcement detailed a specific breakup for the number of credits each pass holder can await, with the bulk of the math coming down to the number of days skied. Though every 2019/20 Epic Pass user received a minimum of a 20% credit regardless of how active they were, others who skied less oftentimes were able to go fifty-fifty more.
For instance, laissez passer holders who skied five days or less are eligible for a credit refund of upward to lxxx% of their initial pass cost. This means that if they bought a total season pass at the normal toll of $979, and so the well-nigh they'd get back would be roughly $790 worth of credits.
Those who bought and used the day laissez passer multifariousness of the Epic Pass are also able to get back 80% credit on any unused days, while appointment-specific purchasers are permitted to go full refunds. Vail already began issuing all refunds automatically.
Epic Laissez passer
What can the credits be used for?
All credits refunded to pass holders are able to be put toward the buy of whatsoever futurity Epic Pass, be it a full flavor laissez passer, a multi-day pass, or a date-specific pass. Vail also pushed back the flavor pass renewal borderline to Labor Day.
The visitor will also be including its Epic Coverage insurance free of charge on all future laissez passer purchases (previously a $sixty add-on). With Ballsy Coverage, laissez passer holders are eligible for refunds if they miss ski days as a result of job loss or transfer, stay at abode orders, student visa issues, and pregnancy, for example.
Is it worth renewing for the 2020/21 season?
Vail's promise to offer credits for the shortened 2019/20 ski season should permit most pass holders to remain confident in purchasing once more for the post-obit season. Along with free Epic Coverage and a similar credit refund policy for the 2020/21 season, Vail's Epic Laissez passer still represents one of the best deals for multi-mountain access currently available to skiers and snowboarders (saving more money to be spent on gear or even gas to the mountain).
Vail continues to try to reframe how skiers view season passes, too. Ownership a season pass early puts many users in a position to have it pay for itself in around five days on the mountain. With options for date-specific and multi-day passes, bound-only access, and the ability to visit a laundry listing of mountains, Vail's Ballsy Laissez passer is ane of the most versatile season passes available.
For more data, or to inquire about credit refunds or next twelvemonth's pricing, visit the Epic Pass website.
Berne Broudy
Freelance Reporter, Insider Reviews
Berne Broudy, an avid hiker, biker, swimmer, and skier, is an skilful on outdoor, fettle and travel gear, trends, people and news. Broudy's passion for telling great stories grew from climbing six thou meter Andean peaks, mountain biking the globe, skiing Norwegian fjords and exploring the woods behind her home in Vermont with her rescue dogs. Berne writes and photographs for many outdoor, fitness and lifestyle magazines, including Men's Journal, Outside, Gear Junkie, BIKE, Freehub, Adventure Cyclist, Mount Flyer, Backcountry, Lonely Planet, Climbing, PopSci and more. To engage with Berne, follow and bulletin her on Instagram @bernebroudy.Learn more about how our team of experts tests and reviews products at Insider here.
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